Enjoy greater peace of mind when using the DJI Osmo Mobile 8P gimbal. DJI Care Refresh for 2 years is a service program provided in the form of a digital code that covers device damage, including damage caused by an accident or by the user. After submitting a service request, the damaged product can be sent to an authorised DJI service centre, where you can choose a replacement device.
The two-year plan allows up to 4 replacements. The fee for one replacement of the DJI Osmo Mobile 8P is PLN 55; when reporting an incident directly to the manufacturer, the final amount may vary depending on the current exchange rate. If you are located in the same region where the program was purchased, the manufacturer covers the shipping costs of the replacement product.
Activating the digital code:
The service can also be activated later; after 30 days have elapsed since device activation, you must send DJI a verification video. Coverage can be extended by one additional annual plan, but for a maximum total period of 3 years.
The program does not cover, for example, lost, stolen or abandoned devices, additional accessories, intentional damage, cosmetic damage that does not affect functionality, damage caused by force majeure, or defects resulting from the use of unauthorised accessories, batteries, chargers or software.
